Like it or leave it? here’s my verdict

Customer service is exemplary! ! The staff are extremely polite and accommodating, ensuring a pleasant experience during the stay.

A bit hard to find the lobby, as it’s located on the 8th floor with no ground floor signage. It could leave first-time visitors feeling lost.

It was just a proper fit for a lightning trip in Patong with good value for money. The breakfast looked really nice, but unfortunately did not taste as good. Be prepared for some noise from nearby mosques throughout the day.

Comfortable Stay with Minor Drawbacks

We enjoyed our stay, especially the spacious room stocked with essentials. The pool area offered stunning views. However, we faced some issues with air conditioning and housekeeping. Pro tip, Walk to the beach. it’s a scenic 15-minute stroll or a quick motorbike taxi ride.

Cozy two-bedroom suite, but the Wi-Fi was slow.

Request a room away from the elevator for a quieter experience, especially during busy times.

Outstanding customer service from the staff made our stay enjoyable.

The rooms had a persistent damp smell, with visible mold in the bathroom.

The customer service at Journeyhub Phuket truly impressed me. Every staff member I encountered was welcoming and helpful. My room, the Deluxe King Room, had a good layout, but the air conditioning left much to be desired. It often made the floors wet with condensation, which was uncomfortable. The location struck a nice balance—close enough to shops and restaurants but far enough for some peace. The rooftop pool was a standout feature with stunning views, perfect for relaxing after a day out. Unfortunately, the Wi-Fi was really slow, making it difficult to stay connected. Overall, while I enjoyed my stay and found the service outstanding, issues like the dampness and slow internet diminished the experience.

The room was really nice, comfortable, and well-maintained. We had a stunning mountain view that added a special touch. The beds were super cozy, which made for great sleep. However, there was a persistent damp smell that was a bit off-putting. Overall, the vibe in the room was good despite that. The decor was fresh and inviting, and we appreciated the little amenities too!

Our stay at Journeyhub Phuket was quite enjoyable. The staff was extremely friendly, which really stood out compared to my previous trips. The breakfast offered a good variety of options, and the pool area had stunning views of the surrounding mountains, making it a relaxing spot to unwind after a long day of work.

The wi-fi was frustratingly slow and there was a persistent damp smell in the room.

The staff provided exceptional service, making the stay feel genuinely welcoming, a highlight among my many trips to Thailand. The Deluxe King Room was modern and clean, ensuring a comfortable environment. Breakfast offered a great variety, including delightful stewed partridge, which was a pleasant surprise.

Our stay was quite enjoyable. The staff were friendly, which really stood out compared to my previous trips to patong. The breakfast offered a good variety, and the pool area had fine views of the surrounding mountains.

the wi-fi was frustratingly slow.

a Clean rooms
b Good amenities
c Spacious pool area

a Poor reception service
b Confusing check-in
c Rude staff behavior

Would recommend for a quick stopover

Comfortable room, convenient location, with a 10-minute tuk-tuk ride to the beach and a 7 Eleven right next door for easy access to snacks and essentials.

Everything met my expectations.